Return Policy for Almalik boutique
At Almalik boutique, we strive to provide our customers with high-quality products and a satisfying shopping experience. However, we understand that sometimes returns are necessary. Please read our return policy carefully:
Return Window: Customers have 3 days from the date they receive their items to request a return or exchange. After this period, returns and exchanges will not be accepted.
Condition of Items: Items must be returned in their original condition. This means:
No signs of wear or use
No smells (e.g., perfume, smoke)
No stains, spots, or damage
All original tags and packaging must be intact
Return Shipping Costs: The cost of return shipping is the responsibility of the customer. We do not cover or reimburse return shipping fees.
Return Process: To initiate a return, please contact our customer service team within the 3-day window. Provide your order number and details about the item(s) you wish to return. Our team will guide you through the return process.
Refunds: Once we receive and inspect the returned item(s), we will process your refund. Refunds will be issued to the original payment method within 5-7 business days. Please note that shipping fees are non-refundable.
Exchanges: If you wish to exchange an item for a different size or color, please follow the return process above and place a new order for the desired item.
We appreciate your understanding and cooperation. For any questions or concerns, please contact our customer service team at info@almalikboutique.com
Thank you for shopping with Almalik boutique!